NC Associates
Client Engagement Advisor
Permanent / Birkenhead / £25,000 + Commission (OTE £35,000)/Office-Based / Excellent Career Development Opportunity
Client Engagement Advisor Role
I am currently working with a well-established energy and utilities consultancy that supports UK businesses in reviewing and improving their energy arrangements. Operating within a growing and essential sector, the company focuses on providing expert advice and long-term value to its clients.
They are now looking to appoint a confident and motivated Client Engagement Advisor to join their office-based team. This role is focused on client contact, relationship building, and qualifying interest- non closing roles. You will be responsible for engaging business decision-makers, gathering accurate information, and passing qualified opportunities to senior consultants who manage the consultation process end-to-end.
This position would suit someone who enjoys speaking with people, building rapport, and working towards clear performance targets in a supportive environment.
Client Engagement Advisor Benefits
- Competitive basic salary
- Uncapped commission structure
- Realistic OTE of £35,000+
- 25 days annual leave plus bank holidays
- Ongoing training, coaching, and development
- Clear and achievable career progression
- Opportunity to develop knowledge in a growing industry
- Monthly and quarterly individual and team incentives
- Regular staff events and social activities
- Workplace pension
- Supportive, ambitious, and energetic working culture
Client Engagement Advisor Responsibilities
- Proactively contact UK businesses to introduce the company and its consultancy services
- Engage with decision-makers to assess interest and suitability
- Generate qualified leads for senior energy consultants
- Consistently meet and exceed agreed activity and performance targets
- Maintain required outbound call and engagement levels
- Build rapport quickly and professionally with prospective clients
- Work in line with call guidelines and compliance procedures
- Accurately capture and record client information on internal systems
- Ensure a smooth and detailed handover of qualified opportunities
- Maintain a positive and professional approach on every interaction
- Continuously build product and industry knowledge through training
- Work independently while contributing positively to the wider team
Client Engagement Advisor Experience
- Ideally 1 year B2B sales experience or 2 years B2C sales experience
- Strong communication skills, both verbal and written
- Confident and professional telephone manner
- Comfortable speaking with business owners and senior decision-makers
- Ability to think on your feet and handle objections appropriately
- High attention to detail when qualifying and recording information
- Target-driven and comfortable working towards KPIs
- Self-motivated with good time management skills
- Experience within a structured sales or call environment is beneficial but not essential
- Full training provided for candidates with the right attitude and mindset
This is a fantastic opportunity to join a business that genuinely invests in its people, offers clear progression opportunities, and provides a strong platform to build a long-term career within a professional sales and consultancy environment.
We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.
