NC Associates
Permanent / Chester City Centre / £26,500 / Office-Based / Excellent Career Development Opportunity
We are partnering with a well-established and reputable legal firm in Chester City Centre to recruit a Credit Controller to join their small but growing finance team of 5. This is an excellent opportunity for someone looking to start their finance career in a professional services environment.
No prior credit control experience is required – full training will be provided. The firm is looking for someone with confidence, resilience, and the ability to have challenging conversations while maintaining strong client relationships.
Credit Controller Role
As Credit Controller, you’ll play a key role in maintaining the firm’s cash flow by managing outstanding invoices and supporting the finance team. You will work closely with clients and internal fee earners, ensuring collections are handled professionally and efficiently.
Credit Controller Benefits
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£26,500 basic salary
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Comprehensive training in legal billing and credit control processes
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Office-based role within a supportive and collaborative finance team
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Clear career progression opportunities within the finance function
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Exposure to a respected and growing legal practice
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Professional, inclusive, and supportive working environment
Credit Controller Responsibilities
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Chasing outstanding invoices via phone and email
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Conducting professional yet firm conversations with clients regarding overdue payments
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Maintaining strong client relationships while resolving billing queries
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Liaising with fee earners and internal departments to ensure timely resolution of issues
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Keeping accurate records of collection activity
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Producing and reviewing aged debt reports
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Escalating high-risk or overdue accounts when necessary
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Supporting month-end processes and wider finance administration tasks
Credit Controller Experience
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No previous credit control experience required — full training provided
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Confident communicator, particularly over the phone
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Resilient with the ability to handle objections and difficult conversations
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Professional, calm, and diplomatic under pressure
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Organised with strong attention to detail
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Comfortable using IT systems, including Excel
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Motivated to develop a long-term career within finance
This is a fantastic chance for someone starting their finance career or someone with customer service experience who thrives on challenges, can stay polite under pressure, and enjoys balancing firmness with professionalism.
We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.
