Trainee Account Handler

Trainee Account Handler / £26,000 – £30,000 + Benefits / Cholmondeley / Office Based / Full Training Provided

Trainee Account Handler Benefits

• Competitive Salary: £26,000 – £30,000 (DOE)
• Full Training and Mentoring Programme
• Company Pension Scheme
• On-Site Parking
• Supportive and Friendly Team Environment
• Genuine Long-Term Career Development
• Opportunity to Gain Industry Knowledge and Professional Qualifications
• Office-Based Role within a Well-Established Insurance Broker

The Opportunity

NC Associates are working in partnership with a well-established Insurance Broker based in Cholmondeley to recruit a Trainee Account Handler. This is a fantastic opportunity for someone looking for a long-term career rather than just another job.

Whether you’re currently working in retail, hospitality, administration, customer service, sales or another office-based role, if you enjoy helping people, are organised, and want to build a stable career with excellent progression opportunities, we’d love to hear from you.

You’ll receive full training from an experienced team, learning all aspects of commercial insurance while developing the skills needed to become a successful Account Handler.

Trainee Account Handler Responsibilities

• Learning how to manage commercial insurance policies from quotation through to renewal
• Supporting experienced Account Handlers and Account Executives with day-to-day client administration
• Acting as a professional first point of contact for customer enquiries via telephone and email
• Building positive relationships with clients by delivering excellent customer service
• Preparing quotations, policy documentation and renewals following full training
• Updating and maintaining accurate client records using the Acturis system
• Assisting with policy amendments and general insurance administration
• Gathering customer information to ensure appropriate insurance cover is arranged
• Learning FCA regulations and ensuring compliance with company procedures
• Maintaining accurate records of customer communications and documentation
• Supporting the wider office with general administration and team tasks

Trainee Account Handler Experience Required

• Previous experience in a customer-facing or office-based role
• Excellent communication skills with a friendly and professional manner
• Strong organisation and time management skills
• High level of accuracy and attention to detail
• Good IT skills, including Microsoft Office
• A willingness to learn and develop new skills
• A positive attitude with a genuine interest in building a long-term career

What’s on Offer?

This is an excellent opportunity to join a respected and growing insurance brokerage that genuinely invests in its people. You’ll receive ongoing training, learn from experienced professionals, and build a rewarding long-term career within the insurance industry. If you’re looking for a business where you can learn, grow and develop over the coming years, this could be the perfect opportunity.

If you’re ready to take the next step in your career, we’d love to hear from you. Please apply today or contact [email protected] for further information.

Due to the high volume of applications, only shortlisted candidates will be contacted

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.